Terms and Conditions Effective date: January 1, 2022
Canine Training Services, LLC dba Happy Dog Training (“us”, “we”, “our”, or “Happy Dog Training”) operates the HappyDogTraining.info website (the “Service”).
This page outlines the terms and conditions of using the Service and/or purchasing any other products or services from us. These terms limit our liability and affect your rights. By using our Service, you agree to these terms in full.
Consultations
Our fee for in-person consultations is $100 for a 30-minute meeting and evaluation of your dog. We hold consultations at a location of our choice and provide the meeting address once you have booked your appointment.
Terms and Conditions for Our Services
Sessions are one hour long unless noted otherwise. We offer the following types of services:
- Regular Session: $250/hour; single in-person sessions only available in special circumstances.
- Session Packages: Prepaid, flat-rate fee; for a fixed number of hours.
- Programs: Pre-paid, flat-rate fee, outcome-based.
- Virtual Coaching (Dog Training): $250/hour.
- Virtual Coaching (Business Consulting): inquire for pricing; initial consultation free.
- Online Courses: varies by course.
Virtual packages of pre-paid sessions usually have a set number of lessons per month. Unused lessons do NOT carry forward to future months. We encourage you to schedule all sessions early as our calender fills up. Should you have unused lessons for a given month and can’t find an open time slot on our public calender, please email us and we will try to schedule you before the month ends.
No-Show and Same-Day Cancellations Policy
We understand that things happen, but our time is valuable too. If you don’t arrive for your scheduled appointment, we will still subtract one session from your remaining balance. Further, we will cancel your contract without a refund after two no-shows, or three same-day-cancellations.
Wait Policy
We don’t wait for more than 10 minutes past the agreed-upon meeting time. Sessions will still end as originally scheduled, even if we start late. If you want to proceed with a late start, you agree to a shorter session which will be counted in full. The trainer may elect to hold the full session, but this is at our discretion. If you elect to cancel the session instead, it will be treated as a same-day cancellation as outlined above.
Terms and Conditions for Affiliate Links
This website contains affiliate links and images promoting products sold by third parties. If you click on any of those links and subsequently make a purchase from those third parties, we will earn a referral fee. Examples include, but are not limited to, Amazon and Training without Conflict. Any price displayed on the Service related to third-party products and services may change without notice or may be different from what is displayed on the Service. By using our Service, you agree and understand that you must visit that provider, seller, or service to see the correct price. You further agree not to hold us responsible for incorrectly displayed third-party pricing information. By using the Service, you further waive any and all objections to any commissions we may earn as part of any third-party link.
Dispute Resolution
Any visitor of this website and/or buyer of any service or product from Happy Dog Training is herein referred to as Client. Canine Training Services, LLC dba Happy Dog Training and Client agree to resolve any dispute that may arise between them (including, but not limited to, disputes concerning the interpretation, alleged breach, or enforcement of this agreement; Happy Dog Training’s treatment of Client’s dog(s); any alleged reckless conduct, intentional misconduct, or other tortious or wrongful conduct on the part of either party) through binding arbitration before a single, neutral arbitrator pursuant to the rules of the American Arbitration Association. The arbitrator shall apply the laws of the State of California, without regard to conflict of laws, in any dispute between the parties.
If a dispute arises between the parties, each shall have the right to seek all necessary and proper relief, excluding exemplary or consequential damages. Consistent with applicable law and his or her discretion, the arbitrator may award reasonable attorney fees and costs (including fees charged by the arbitrator) to the party prevailing in any arbitration proceeding. Client understands and agrees that he or she is waiving his or her right, if any, to a trial by jury in any dispute with Happy Dog Training.
Terms and Conditions for Sales, Contracts, Agreements, and Content
All sales, contracts, and agreements, as well as all content related to the Service, or in-person interactions with us, shall be governed, construed, and enforced in accordance with the laws of the State of California, without regard to its conflict of laws rules.
We don’t offer refunds for any reason. All sales are final.
Media on Our Website
All client dog and personal photos on our website are our property and protected under U.S. Copyright Law. For a fee, third parties can license these photos for personal, non-commercial use. Please review our Photo Licensing page for details.
Our clients are exempt from this requirement with regards to their personal dog(s) and are welcome to use any photos, including their dog(s) any way desired.
All videos on our website, including all unlisted and private third-party hosted videos displayed, are our sole property. Any copying, downloading, replicating, or recording of our videos is prohibited. All use is explicitly restricted to viewing those videos through the means we have made available publicly. Any and all other use is prohibited. Sharing our videos on social media or anywhere else online or offline without our written permission is prohibited.
Waitlist
We usually have a waitlist for our popular Board & Train programs. Wait times can vary between one to four months. We recommend reserving a training spot early. Wait times for in-person or virtual training sessions are usually shorter.
Booking Training
To reserve a training spot with us, we require a 50% non-refundable down payment at the time of booking. You also sign the training contract at that time. The completion of these two steps secures your training spot. The remaining 50% balance is due upon training begin.
In addition to our terms and conditions, please also review our privacy policy.